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© 2024 WTDNow. All Rights Reserved.
Last Updated: November 7, 2024
Welcome to WTD Now (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services through our website, mobile applications, and SMS communications. By using our services, you agree to the terms outlined in this policy.
We collect information that you provide directly to us, information we collect automatically, and data we collect from third-party sources.
Directly Provided Data: Name, email address, phone number, payment information, address, and details entered during registration, bookings, or service interactions.
Opt-In Consent Record: Information documenting your consent to receive specific types of SMS messages, including appointment reminders, OTPs, and reservation notifications.
Usage Data: Includes IP addresses, device identifiers, browser type, referring URLs, and actions taken on our website.
Cookies and Tracking Technologies: Used to remember your preferences and improve site performance.
Location Data: With your consent, we may collect location data to suggest nearby restaurants or relevant services and enhance your experience by providing relevant recommendations and services based on your proximity. This data helps us tailor search results to show businesses nearby when you select “near me” or search for specific locations. Additionally, we may collect and verify the location data of businesses to ensure accurate listings and optimize service recommendations.
We use the information collected to provide, improve, and secure our services. This includes:
Processing Reservations and Appointments: For scheduling, booking management, and account setup.
Customer Support: For handling questions, service requests, and feedback.
Promotions and Marketing: If you opt in, we may send you marketing communications, promotional offers, or other notifications.
Security and Fraud Prevention: To ensure platform safety, prevent fraud, and comply with legal requirements.
SMS Notifications: With your explicit consent, we use your phone number to send SMS messages for:
Appointment Reminders and Confirmations: Updates about your upcoming appointments.
Reservation Notifications: Updates on reservation status, including confirmations, cancellations, and rejections.
Order and Pre-Order Status: Notifications when an order is confirmed or ready for pickup.
One-Time Passwords (OTP): Used for secure account access and verification.
We may share your information in the following cases:
With Service Providers: To facilitate payment processing, SMS delivery, hosting, and other business functions. These providers are authorized to use your information solely to perform services on our behalf.
With Restaurants and Partners: To confirm reservations and provide services as requested.
With Service Providers: To facilitate payment processing, hosting, and other services.
For Legal Compliance: When required by law, to protect our rights, or to prevent fraud and unauthorized access.
You have rights regarding the access, correction, and deletion of your personal information, as well as the ability to manage your communication preferences.
Access: You may request details about your personal information we hold.
Correction: You may request corrections to any personal information you believe is inaccurate.
Deletion: You may request that we delete your personal data, subject to legal obligations.
Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe link in our communications.
You may opt-in to receive SMS messages through the following methods:
Account or Reservation Registration: By selecting a consent checkbox agreeing to SMS communications.
Keyword Sign-Up: By texting specific keywords (e.g., “JOIN”) to our designated SMS number.
Appointments and Reservations: Up to two reminders per scheduled event.
Order and Pre-Order Notifications: One confirmation message and a message when the order is ready.
OTP Messages: Sent only when you initiate a secure transaction or login.
To stop receiving SMS communications:
Reply “STOP” to any WTD Now SMS, or
Contact Customer Support at info@wtdnow.com +14084828085.
We implement security measures, such as encryption and access controls, to protect your data from unauthorized access and disclosure. We restrict access to your information to authorized personnel and third parties.
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.
Our services are not directed at individuals under the age of 15, and we do not knowingly collect information from children under this age.
WTD Now may periodically update this Privacy Policy. We will post any changes on this page, and we encourage you to review this page regularly for updates.
For questions or concerns about this Privacy Policy, please contact us at info@wtdnow.com.
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© 2024 WTDNow. All Rights Reserved.